The Project Manager’s Guide to Choosing an Identity Provider

When you are responsible for delivery, automated KYC checks are rarely “just a compliance requirement”. They shape your onboarding UX, determine how much manual review you carry, and decide whether your teams can reuse verification instead of repeating it.

Below are three practical considerations to keep your evaluation grounded and your implementation predictable.

Online identity verification that stands up in audit

Start with outcomes and evidence. Your online identity verification flow should return clear, machine-readable results (pass, fail, refer) alongside the signals your compliance team needs to evidence decisions later. That includes consistent reason codes, traceable data provenance, and stable performance across web and mobile so you do not end up with channel-specific exception handling.

It is also worth confirming how the provider handles data. For regulated onboarding, data minimisation needs to be designed into the system from day one rather than added later as a policy or preference. Prefer solutions that can verify at source and return only the attributes required for that journey, rather than copying full identity profiles into a new database.

Synthetic identity fraud detection and multi-source assurance

Synthetic identity fraud grows fastest where assurance is inconsistent across systems and checks rely too heavily on fragmented data, posing a significant and evolving risk area for financial institutions.

In practice, you want automated KYC checks that can be reinforced when risk triggers appear. That usually means multi-source matching, fraud indicators, and an escalation path that does not force every edge case into a manual queue. In one Tier 1 gaming onboarding programme, adding a second “wash” against alternative sources for applicants who failed CRA-only checks delivered a 15% uplift in new customer onboarding.

Perpetual KYC solutions and identity UX in Financial Services

Identity checks in financial services happen early and need to hold up under scrutiny. The UX risk is familiar, and research shows how friction and missteps turn acquisition spend into wasted cost. Document uploads, device switching, and repeated checks that feel unnecessary all negatively impact onboarding and KYC.

For essential journeys, experience research consistently shows that removing friction tends to matter more than adding novelty.

If you are looking for automated KYC checks that minimise friction, support reuse, and improve auditability,  OneID® is built around bank-verified identity credentials, attribute-level sharing, and configuration designed for regulated journeys.