Last month, we joined Turnkey for an industry event to talk about a challenge many regulated platforms are facing right now: how to deliver robust identity verification without damaging user experience. It was a chance to meet insolvency practitioners, compliance teams, and product leaders who are dealing with the realities of KYC every day, and to share how bank-verified identity can remove friction rather than add to it.
That conversation reflects the thinking behind Turnkey’s integration of OneID®. In insolvency and restructuring workflows, KYC is not optional, but it also can’t slow down the early stages of a case. Turnkey has embedded bank-verified identity directly into its platform to help clients meet compliance requirements without introducing unnecessary delay or operational overhead.
KYC as part of insolvency workflows
For insolvency practitioners, identity checks are a foundational requirement. Directors, individuals, and connected parties must be verified accurately and consistently, often under time pressure. Traditional approaches rely heavily on document uploads, manual review, and follow-up requests, which can slow case initiation and increase administrative burden.
Turnkey’s IPS Cloud platform is designed to centralise and streamline insolvency case management, including compliance tasks such as KYC verification. Rather than treating identity checks as a separate or external process, Turnkey has integrated verification into the core workflow, allowing checks to happen early, cleanly, and with minimal disruption.
By integrating OneID, Turnkey enables identity verification using authoritative data from UK banks. Individuals verify themselves through their existing bank, using a process they already recognise and trust. The result is a verified identity outcome delivered in seconds and returned directly into the platform.
Document-led KYC introduces several points of friction. Users are asked to locate passports or driving licences, upload images, and sometimes provide additional supporting material. For teams, this creates queues for manual review, quality issues with submissions, and ongoing follow-up where information is missing or unclear.
With bank-verified identity, these steps are removed. There are no documents to upload and no apps to download. Verification happens through the user’s bank, and confirmation is shared directly back into the workflow.
This approach reduces reliance on manual intervention and removes one of the most common bottlenecks at the start of regulated processes. For insolvency teams, that means faster progression through early compliance steps and less time spent chasing incomplete checks.
OneID® is not offered as a bolt-on or external redirect within IPS Cloud. The identity check is embedded directly into Turnkey’s platform and forms part of the existing KYC experience.
For users, the flow is simple and contained. For teams, verified identity data is available where it is needed, without having to manage separate systems or reconcile outcomes across tools.
This reflects Turnkey’s broader product approach. IPS Cloud is built to reduce fragmentation across insolvency workflows, bringing case management, compliance, and reporting into a single platform. Identity verification sits naturally within that structure when it is delivered in a way that does not add complexity.
Bank-verified identity allows Turnkey to support KYC obligations using data that has already been verified by regulated financial institutions. This provides a strong level of assurance while avoiding the risks associated with handling and storing copies of identity documents.
At OneID®, we do not store personal identity data. Verification happens directly with the user’s bank, and only the required confirmation is returned. This privacy-by-design approach supports regulatory expectations while keeping the experience straightforward for users.
For insolvency practitioners, this means meeting compliance requirements without increasing data handling risk or operational load.
Turnkey’s integration of OneID® is designed to be offered to its own clients as part of their KYC processes. Rather than asking practitioners to source and manage separate identity providers, Turnkey provides a built-in, bank-verified identity capability within IPS Cloud.
This supports faster onboarding of cases, reduces administrative burden, and helps firms meet their regulatory obligations without adding complexity to their workflows.
The partnership reflects a shared focus on making compliance practical. By embedding bank-verified identity into the platform, Turnkey enables verification that works at the pace of real-world insolvency processes, without compromising on assurance or user experience.