Help Centre
Go to www.oneid.uk/
Submit a Ticket
Go to Customer Portal
Individuals
Business
Getting started
Bank verification
Document verification
Age Verification - eCommerce
Individuals
Introduction
Verify using a bank
Verify using a document
Back to home
Help Centre
Individuals
Business
Getting started
Bank verification
Document verification
Age Verification - eCommerce
Individuals
Introduction
Verify using a bank
Verify using a document
Individuals
Find answers, guides, and support to securely use OneID® for seamless and private digital identity verification.
Introduction
What is OneID® and why should I trust it?
How do I get started with OneID®
Does OneID® store my personal data?
Can I see where and when I have used OneID?
Verify using a bank
Why do I need to access my bank?
What data is being shared by my bank?
Can I verify my identity using a joint bank account?
Can I verify my identity using a business bank account?
My bank is not in the UK, what can I do?
How do I scan the QR code?
See more
Verify using a document
How should I scan my documents?
How should I take my selfie?
What happens if my selfie or document scan doesn’t meet the requirements?
