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KYC Match

A third of good customers fail the first KYC check.
Get them back.

Strengthen your KYC process by verifying genuine customers who fail a credit-only identity check. Match them against trusted data that credit reference agencies do not hold.

Trusted by businesses verifying millions of users

The problem

A credit-only check cannot see a real slice of your customers

A meaningful share of the people trying to sign up are real, eligible customers who fail your first identity check. They are recent movers, younger adults, newcomers to the UK, and people who do not show up well in credit data. When the check returns no match, they get pushed into document uploads and selfie capture, or they give up and go elsewhere. You lose revenue at the exact moment you were closest to winning it.

Around 7.1 million UK adults are financially excluded, roughly one in seven.
Source: gov.uk and FCA financial-inclusion data.
UK Registered DVS

A verified identity, built on real data

As a registered Digital Verification Service, OneID interacts with millions of UK consumers every year. Our primary purpose is to securely prove who people are — and in doing so, we verify the identity of consumers, in a privacy-preserving way, that goes far beyond traditional CRA data. Every data point is verified by OneID daily, across documents, government records, banks, credit files, finance products and insurance holdings.

Documents

  • Passports

  • Driving Licences

Government

  • Electoral roll

  • Payroll & Pensions
  • Housing & Council tax
  • Benefits
  • Licences & Permits
  • Trade Credit History

Banks

  • Current Accounts

  • Business Accounts
  • Basic Accounts
  • Savings Accounts

Credit

  • Unsecured & Secured Loans

  • Credit Cards
  • Generic CRA Data

Finance

  • Mortgages

  • Credit Cards
  • Higher Purchases

Insurance

  • Motor

  • Pet
  • Home
  • Travel

CASE STUDY · TIER 1 GAMING OPERATOR

OneID recovered 1 in 3 legitimate customers

CRA data alone wasn't enough. OneID's second wash checked against 5 additional sources — recovering half of all failed applicants without a single change to the onboarding flow.

+15%
new customer acquisition uplift
50%
of failed applicants recovered
45%
correctly flagged high-risk
WHAT HAPPENED APPLICANTS
70% passed KYC
15% recovered by OneID ✓
15% correctly rejected ✗
maximise performance

Go beyond CRAs

Traditional KYC relies heavily on CRA data — a thin slice of a consumer's financial life. As a registered UK Digital Verification Service (DVS), OneID verifies identity directly against trusted data sources, providing a more authoritative and secure way to confirm identity. By verifying identities at the source, OneID helps organisations achieve higher passrates, reduce false declines, and strengthen compliance with UK regulatory requirements — all while delivering a fast, privacy-preserving experience for consumers.

Privacy-preserving

No raw data retained. All processing is consented, audited, and certified to UK DIATF standard.

Regulatory-grade outputs

KYC outputs accepted by FCA, UKGC, and other AML-obligated regulators.

Millions of interactions

Scale that makes our consumer profiles statistically robust across all UK demographics.

Beyond thin-files

Verify individuals that CRAs flag as unscoreable — students, new-to-UK, elderly, self-employed.

Scale

Build for high-volume regulated onboarding

Gambling & Gaming

Recover failed KYC applicants and meet LCCP and AML obligations simultaneously.

Fintech & Lending

Stop turning away creditworthy customers just because they lack a CRA file.

Financial Services

Full due diligence across Identity, KYC and AML — in a single API call.

Regulated Onboarding

If you run KYC checks and lose customers at that step, this is for you.

See it on your own data, for free

Run 100 of your previously failed records through KYC Match and compare the results against the checks you run today, so you can see in plain numbers how many more customers you could recover.