Customer Onboarding

Create a relationship with your customers and confirm their identity in seconds.

Fully Digital  - Customer Onboarding

Unrivalled UK coverage & 100% digital


 
The only truly digital ID verification process with access to 50 million UK adults already enabled for real-time identity checks. No downloading, no form filling, no documents needed. 
Verified Data  - Customer Onboarding

Certainty for your business


 
Have absolute certainty in who you are dealing with. Your Customer's bank vouches for their identity and provides verified and accurate identity data - in seconds.
Fraud Control  - Customer Onboarding

Advanced counter-fraud measures


 
Protect Every transaction with the most advanced counter-fraud measures. Bank-verified authentication, fraud detection and biometric security shields your business - and your customers - from fraudulent activity.

Trusted by

Features

1/6

Extensive customer information in seconds

 

 

All the information you need to safely onboard a customer in seconds. Counter-fraud, affordability, regulatory checks and credit scores all - from trusted, verified sources. And just seconds from your customer.

Verified Data onboarding

Certified to UK Government and Industry Standards 

 

 

Compliance – we’ve got it covered. OneID® is FCA-regulated and certified under the UK Government’s Digital Identity & Attributes Trust Framework (DIATF) as a reusable identity provider. Get identity assurance up to very high confidence levels.  

Government Certified customer onboarding

Delight customers, increase conversion 

 

 

Our low-friction user experience makes signup, onboarding & ID verification easy for your customers, while increasing trust and strengthening your brand. Enjoy improved conversion across your digital estate.

Increased conversion customer onboarding

Simple integration into your IT systems

 

 

Get going in a few hours with direct integration into your website, application or service. Industry standard, open identity connect interface makes it easy to connect to our apis into your system.

Easy Integration customer onboarding

Privacy protection your customers can trust 

 

 

Protect your customers by giving them complete control over who has access to their data. No oversharing, consent-driven sharing of personal information. No document uploads, no live selfies and most importantly - no hassle.

 

 

GDPR compliant customer onboarding

The only UK ID service with access to bank-verified data

 

 

Rely on bank-grade security to protect your business from the increasing threat of online identity fraud.  Have absolute certainty in your customer's identity - through bank confirmation that they are who they say they are.

Secure customer onboarding

Download Product Sheet

 

Wondering just how easy onboarding with OneID® really is?

 

Let your customers prove their identity in seconds with OneID®.

Verify and create your customer's account details in moments

Step 1: Gain consent

In the first step we ask the customer to consent to share their age and then direct them to their bank.

Step 2: Confirm identity

The user authenticates with either their bank online service or mobile banking app and then the bank confirms their identity.

Step 3: Verified onboarding information

In the final step we enable your system to collect the information for inclusion into your customer onboarding process.

Customer onboarding step 1
Customer onboarding step 2
Customer onboarding step 3

Try OneID on our demo site

Industry Use Cases

Financial Services

Financial Services


 
Meet your compliance, counter fraud and onboarding needs with one supplier
Insurance

Insurance


 
Make insurance fraud a thing of the past with a revolutionary Identity and counter fraud check
Professional Services - Legal and Accounting

Professional Services - Legal & Accounting


 
Meet your compliance and customer screening needs with one supplier
Payments

Payments


 
Counter fraud with instant identity checks
Telecommunications

Telecommunications


 
Reduce fraud and Increase customer satisfaction by reducing friction at every step of their journey
Sports and Entertainment

Sports & Entertainment


 
Beat the ticket touts by knowing who you are dealing with
eCommerce

eCommerce


 
Increase customer satisfaction by reducing friction in on-boarding
Utilities and Energy

Utilities / Energy


 
Meet your compliance, counter fraud and onboarding needs with one supplier
Retail

Retail


 
Increase customer satisfaction by reducing friction in on-boarding

Pricing

How does Verified Sign-Up with OneID® work?

Where the journey begins

Whether you're checking out, signing in, or verifying yourself, OneID® can help.

Simple sign-up

Rather than completing lengthy forms, click the OneID® button for a hassle-free journey.

Consent driven data sharing

After selecting your bank, consent to share the information needed for sign-up.

Familiar process

Log in to your bank as you usually would, and consent for the information to be shared with the third party.

It's that easy

And that’s it! You're signed up, and you haven't had to fill in endless forms in the process - easy as.

Not sure where to start?

Get in touch with our team, we're always happy to chat, alternatively, visit our Developer Documentation.

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We would

love to hear from you!

Hi, thanks for stopping by! Welcome to the universe of OneID.  To find out how our identity verification solutions can work for you, please fill in the form, and our digital identity experts will get in touch within 1 business day.