OneID® Sandbox Terms & Conditions

1. OneID Sandbox Terms

“OneID®” is the identity service from OneID Limited (“we”, “us”, “our” or “OneID”) that lets users prove who they are online to retailers, service providers and other entities (“Relying Parties”), simply and securely, by connecting to an Identity Service Provider (the user’s bank via Open Banking, mobile network operator (MNO) via the user's phone number, or international identity scheme) and users consenting to the sharing of their personal data held by their Identity Service Provider and other selected information providers.

We have created this developer portal (“Portal”) to enable developers to access various OneID APIs, javascript for the OneID button which users click to initiate their use of OneID, and related information (“OneID Materials”). Within the Portal there is a restricted access “sandbox” environment (the “Sandbox”) providing a non-production environment in which developers can prepare for and then implement integration between a Relying Party’s systems and the OneID systems (“Permitted Use”).

Access to and use of the Sandbox is governed by these Terms. Use of OneID® Materials is governed by these terms (for use which occurs within the Sandbox and thereafter (to the extent that it is not addressed by a separate agreement with OneID®), and references to the Sandbox will be interpreted accordingly) and by our website terms (for all other uses).

We appreciate that developers may wish to access and use the Sandbox in their own personal capacity (“Personal Use”), or on behalf of a company/entity which wishes either to integrate directly as a Relying Party, or to facilitate an integration on behalf of a Relying Party, with OneID’s systems (“Corporate Use”), such Relying Party/company/entity being referred to herein as the “Company” and references herein to “you/your” mean you personally, or the Company on behalf of which you are working, as the case may be.

BY CLICKING THE “I AGREE” BUTTON OR USING THE SANDBOX YOU CONFIRM THAT YOU: (i) HAVE REVIEWED AND ACCEPT THESE TERMS; AND (ii) YOU ARE EITHER ACCEPTING THESE TERMS IN YOUR OWN PERSONAL CAPACITY FOR PERSONAL USE OR (WHERE IT IS FOR CORPORATE USE) YOU ARE AUTHORISED TO ACT ON BEHALF OF THE COMPANY AND TO BIND THEM TO THESE TERMS.

Please review these Terms and our Privacy Notice carefully before you accept them as they apply to all use of the Sandbox. If you do not agree to them then you must not attempt to access or use the Sandbox. We encourage you to frequently review these Terms and the Privacy Notice as they are both subject to change

If the Company enters into an agreement with OneID to use OneID® as a Relying Party (“Relying Party Agreement”), the Relying Party Agreement will prevail if there is any conflict or inconsistency between these Terms and the terms of the Relying Party Agreement.

2. Use of the Sandbox

The Sandbox is made available for Permitted Use only, by those who: (a) are 16 years of age or older; (b) have not been suspended or removed from the Sandbox or any of our other services or products; and (c) comply with these Terms.

You must not:

• use the Sandbox for anything other than the Permitted Use nor in any unlawful way or in breach of these Terms, or act fraudulently or maliciously;
• use the Sandbox in a way that could damage, disable, overburden, impair or compromise our systems or security or interfere with other Sandbox users (for example, we expect you to make fair and reasonable levels of use of the Sandbox and not repeatedly and unnecessarily access it using robots or other similar technologies);
• attempt to alter or decipher any transmissions to or from the servers running any service (for example, by trying to break the encryption protecting those transmissions); and
• attempt to reverse engineer, modify, hack, penetration test, fault find, analyse, tamper with, seek to upload or introduce any malicious code, bugs or any other malware of any sort, or otherwise in any way look to subvert or adversely affect the operation, code and/or functionality of the Sandbox, the Portal, OneID or any of the OneID Materials.

Unauthorised use of the Sandbox will be a breach of these Terms and may also violate the law.

We aim to make the Sandbox easily accessible. If you have any difficulties when using it then please contact us – see section 1 below for how to do this.

3. Proprietary Rights and Licence

“OneID®” is a registered trade mark of OneID.

All trade marks, copyright, database rights and other intellectual property rights of any nature in the Sandbox (including its icons, buttons, appearance and branding), together with the underlying software code and all OneID Materials, are owned by OneID or its licensors.

OneID grants you a non-exclusive, non-transferable, non-sublicenseable and revocable right to use the Sandbox and the OneID Materials for the Permitted Purpose in accordance with these Terms, but not further or otherwise. No other or wider right or licence is granted.

Except to the extent strictly necessary for the Permitted Use and as may be described in the relevant OneID® implementation/integration guide(s), you will not, nor allow third parties, to use or access the Sandbox: (i) to make and distribute copies of any part(s) or aspect(s) of the Sandbox or the OneID Materials; (ii) to attempt to copy, reproduce, alter, modify, reverse engineer, disassemble, decompile, transfer, exchange or translate the Sandbox or the OneID Materials; (iii) to create derivative versions of the Sandbox or the OneID Materials; (iv) to rent, lease, sub-license, loan, translate, merge, adapt, vary or modify the Sandbox or the OneID Materials; (v) to make alterations to, or modifications of, the Sandbox or OneID Materials, nor permit the Sandbox or OneID Materials to be combined with, or become incorporated in, any other programs or services; or (vi) in connection with any data mining, robots or other data gathering or extraction methods.

Changes: We may change/update the Sandbox and the OneID Materials from time to time, and often these updates will be inherited automatically when updates our made to our APIs, but we will generally try to run both the current and the previous version of our APIs, and we will give you at least 60 days’ notice of material changes to [OneID Materials][our APIs] wherever we reasonably can, but we reserve the right to make such changes on shorter notice where necessary (eg in response to legal, security, reputational or regulatory issues).

Confidentiality: We acknowledge that the OneID Materials are made publicly available on our website for use per the website terms and these Terms, and so they are not therefore confidential in themselves. However, you must treat as confidential any other information which we disclose to you through the Sandbox or through any correspondence or interaction which we may have with you in relation to your use of the Sandbox and OneID Materials and only use that information for the Permitted Purpose.

4. Data Protection

Any personal information you supply to us (and which we collect from you or other sources) when using the Sandbox will be used and protected by us in accordance with our Privacy Notice and Cookie Policy.

5. Operation of the Sandbox

We operate the Sandbox using a reasonable level of skill and care. However, we cannot and do not promise that the information, content or materials (including the OneID Materials) displayed on or made available through the Sandbox are accurate, sufficient or error-free. The Sandbox and the OneID Materials are provided “as is” and “as available” without warranty of any kind.

To the maximum extent permitted by law, we disclaim all implied warranties in relation to the Sandbox and the OneID Materials. Other than as expressly set out in these Terms, neither OneID nor its suppliers or distributors makes any promises, either express or implied, about the Sandbox or the OneID Materials. For example, we do not make any commitments about specific functions being maintained, reliability, availability or the ability to meet your needs.

6. Third Party Sites and Links

The Sandbox may contain links to third-party websites, services, plug-ins and applications (“Third-party Products”). Third-party Products are not under our control, and we are not responsible for and do not endorse their content or their privacy notices (if any). You need to make your own judgement about any Third-party Products, including the purchase and use of any products or services accessible through them.

7. Refusing, Suspending and Stopping use of the Sandbox and OneID Materials

These Terms set out the basis on which you are permitted to use the Sandbox. You are in no way obliged to use the Sandbox and you may choose not to use, or to stop using, them at any time.

We reserve the right to refuse, suspend or stop the use of all (or any part (s)) of the Sandbox) for you and/or any other user(s), at any time for business, security, operational, regulatory, legal or any other reason. We accept no liability for doing so.

We do not guarantee to continue to make the Sandbox available in any particular form or at any particular time and it may change from time to time. We have no obligation to resume provision of the Sandbox if it is suspended or stopped for you or any other user(s).

8. No Charges

The Sandbox is completely free for you to use for the Permitted Purpose. There is no subscription charge or price.

9. Liability

The Sandbox is made available to you completely free of charge and, accordingly, we shall have no liability to you under or in connection with these Terms or your use of the Sandbox (whether in contract, tort (including negligence) or any other cause) except as set out in section 9.2 below.

Nothing excludes or limits our or your liability for: death or personal injury caused by negligence, nor for fraud or fraudulent misrepresentation, nor to the extent to which it is otherwise prohibited from being excluded or limited by law. Your statutory rights in respect of any Personal Use are not affected.

10. Questions, Problems and Complaints

Do please contact us at askus@oneid.uk (or by any other means of contact which we may provide in the future) if you have a question, problem or complaint about the Sandbox. This gives us the opportunity to seek a suitable solution and improve the Sandbox.

If you contact us, then please provide your preferred contact details to enable us to respond. When communicating with us (including by telephone) it is common for us to monitor and keep a record of that communication for quality and training purposes. We will use your personal information in accordance with our Privacy Notice.

11. Changes to these Terms

We may change these Terms at any time. If we do so we will publish the updated version online and update the “version” number below. The updated version is the one which will apply next time you want to use the Sandbox.

12. About Us

OneID has its registered office at Work.Life, CORE, 30 Brown Street, Manchester, M2 1DH and is registered with Companies House under number 11800511.

13. Other Important Terms

We may transfer our rights and obligations under these Terms to another organisation, but this will not reduce your rights or those obligations. You may not transfer your rights or obligations to another person.

If we fail to insist that you perform any of your obligations, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. Any waiver would need to be given by us in writing.

Each of the conditions of these Terms operates separately. If any court or competent authority decides that any of them are unlawful or unenforceable, the remaining conditions will remain in full force and effect.

Please note that these Terms, their subject matter and formation, are governed by English law. You and we both agree that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.