When developing products and services in financial services, switching an identity partner is sometimes necessary. Challenges arise because your current supplier cannot keep up with shifting regulation, rising fraud pressure, or new assurance expectations.
Each change drags your team back into the same work: reworking online identity verification journeys, rerunning security and compliance reviews, rebuilding reporting, and rewriting internal policy around what data you collect and store. It’s the kind of project that eats quarters, not sprints.
This is why “good enough for this launch” is rarely “good”. Many identity solutions are built around one regulation, one market, or one KYC moment. Then the bar moves, and you’re back in procurement, back in integration, and back in stakeholder wrangling.
The goal is not to avoid switching forever. It is to switch once, to an identity partner that is designed to flex with you. Below, we lay out how to choose an identity partner that will keep pace with your product, your compliance obligations, and your operating model, without forcing a rebuild every time the goalposts move.Online identity verification that keeps up with e-KYC frameworks
Regulation tightens through guidance updates, higher assurance expectations, and more scrutiny on evidence and audit trails.
A future-proof identity partner should help you map checks to recognised e-KYC frameworks and assurance levels, without forcing a rebuild of the customer journey each time your risk appetite changes. OneID® is designed to support step-up assurance, using trusted sources such as banks and mobile operators as trust anchors, whilst enabling document uploads as a fallback.
Automated KYC checks are only useful if they stay accurate. If your data goes stale, you end up with manual work, repeat verification, and policy exceptions that grow over time.
That is where perpetual KYC solutions matter: you want an approach that can re-check, refresh, or step-up verification when a user’s risk profile changes, without creating a second onboarding experience. OneID® supports reusable verification with passkeys, so returning users can complete quickly when you need them to prove again.
Synthetic identity fraud detection is harder when your checks depend on static documents. Fraudsters can iterate. Your controls need to be harder to fake and easier to evidence.
A practical filter here is whether your provider can offer open banking identity verification and bank-verified identity, so you can link a digital identity to a bank account through consented, bank-backed signals. OneID® is regulated as an Account Information Service Provider for open banking access, which supports this model.
If you are choosing your next identity partner, choose one that can step up assurance, minimise the data you store, and keep your UX stable as regulation shifts. If you want to sanity-check your current setup, talk to OneID® about a bank-backed KYC verification solution that is built to last.