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How should I scan my documents?

You will need your mobile phone to scan your document. If you're using a desktop, you will be prompted to switch to your mobile by scanning a QR code.

For the best results, follow these tips:

  • Ensure the document image includes all four edges and corners of both the signature and document details pages.
  • The image should be clear and free from glare or blurriness. If it is difficult for the human eye to read, the OCR may struggle as well.
  • Avoid shadows and reflections; capturing the passport in hand often helps.
  • Each image should contain only one ID document for accurate extraction.
  • Maintain an appropriate distance when capturing—not too far or too close—to ensure all details are included.