How should I scan my documents?
You will need your mobile phone to scan your document. If you're using a desktop, you will be prompted to switch to your mobile by scanning a QR code.
For the best results, follow these tips:
- Ensure the document image includes all four edges and corners of both the signature and document details pages.
- The image should be clear and free from glare or blurriness. If it is difficult for the human eye to read, the OCR may struggle as well.
- Avoid shadows and reflections; capturing the passport in hand often helps.
- Each image should contain only one ID document for accurate extraction.
- Maintain an appropriate distance when capturing—not too far or too close—to ensure all details are included.