Business
Access guides and FAQs to help businesses implement OneID® services, ensure compliance, and enhance user trust.
Banks
Getting started
- Configure your OneID® service entitlement
- Has OneID® been approved by any regulators or other organisations?
- What operating systems does OneID® work on?
- What security measures are in place to protect sensitive personal data during transmission and storage?
- What is your policy on data retention and destruction?
- Is OneID® solution certified against ISO27001, Cyber Essentials, NIST or equivalent standards?
- Can we test or trial OneID® before making any purchase decisions?
- Do you offer options to integrate with client systems? i.e. APIs, webhooks, bespoke modular integrations?
- Is OneID® independently audited for accuracy and security?
- What happens if I use less than my minimum committed volume in a month?
Document verification
- Do ID Document checks include a liveness check?
- What are the list of countries and identity documents accepted by ID Scan?
- How are user accounts and access credentials managed?
- Are the individual's address checked for validity, or verified to confirm that the candidate is registered at the specific address?
- What does a "Completed - Flagged" in the report mean for a business?
- Which documents are accepted for right to work?
- Do you check share code for non-UK citizens?