Users
Find answers, guides, and support to securely use OneID® for seamless and private digital identity or age verification.
Introduction
- What is OneID® and why should I trust it?
- How do I get started with OneID®
- How do I verify my age for a website that I’m trying to access?
- Does OneID® store my personal data?
- Can I see where and when I have used OneID?
- I tried verifying using my phone number, but it doesn’t work. Why?
- I have received an OTP notification from OneID® when I didn't request it. What does this mean?
- I don't live in the UK, can I use your service?
- What is a Passkey? How does having one help me?
- I would like to access a website using OneID®
- Why does it show my bank account details when trying to do the verification with OneID®?
- I want to delete all my data. How can I do this?
- Can I verify using a photo ID – passport or driving licence to prove my age?
- Is Mobile Network Operator KYC secure?
Verify Age Using a Mobile Number
Verify using a Bank
- Bank Verification - User Guide
- Why does it show my bank account details when trying to do the verification with OneID®? Does OneID have access to the funds in my bank account?
- What do I need to complete a bank verification using OneID?
- Why do I need to access my bank?
- What data is being shared by my bank?
- Can I verify my identity using a joint bank account?
- My bank is not on the list
- Can I verify my identity using a business bank account?
- My bank is not in the UK, what can I do?
- How do I scan the QR code?