Users

Find answers, guides, and support to securely use OneID® for seamless and private digital identity verification.

Verify using a document

• How should I scan my documents?
• How should I take my selfie?
• What happens if my selfie or document scan doesn’t meet the requirements?

Banks

• Why do I need to access my bank?
• What data is being shared by my bank?
• Can I verify my identity using a joint bank account?
• My bank is not on the list
• Can I verify my identity using a business bank account?
• My bank is not in the UK, what can I do?
• How do I scan the QR code?

Introduction

• What is OneID® and why should I trust it?
• How do I get started with OneID®
• Does OneID® store my personal data?
• Can I see where and when I have used OneID?