Regulatory-grade age verification

Understand your UK age verification requirements

Built for the rules that are already here.

The Online Safety Act is here. Ofcom is issuing fines. HM Treasury has confirmed how digital verification applies to AML obligations. If your organisation needs to assess age, identity or compliance risk, you need a clear, evidence-based approach.

OneID helps businesses verify age and identity through regulated, certified and audit-ready digital verification methods, without adding unnecessary friction to the customer journey.

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Trusted across identity, age verification, and digital signing

UK age verification requirements

What has changed and what it means for your business

The Online Safety Act is now in force, and Ofcom has issued guidance and started enforcement activity. If your online service is likely to be accessed by children, involves age-restricted content, or requires stronger confidence in a user's age or identity, you may need suitable and effective age assurance.

The right approach depends on your service, audience, level of risk and the evidence you need to support your compliance position. For many organisations, this means moving beyond self-declaration or informal checks towards stronger, more evidence-based methods that can create a clear audit trail.

HM Treasury and DSIT have also confirmed that certified digital identity services can support identity verification requirements for UK AML-regulated firms, while the Digital Verification Services Trust Framework v1.0 sets clearer standards for certified digital identity and attribute providers.

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Free Solution Paper

Turn Online Safety Act compliance into a competitive advantage

Understand what the Online Safety Act means for businesses, how age assurance expectations are changing, and how certified digital verification can help you prepare.

In this guide, you'll learn:

  • ✓What the Online Safety Act means for online businesses
  • ✓How Ofcom is approaching age assurance and enforcement
  • ✓What "highly effective age assurance" means in practice
  • ✓How to reduce friction while supporting compliance
  • ✓How certified digital verification can create an audit-ready evidence trail
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Learn more about Online Safety Act compliance and age assurance

Explore practical resources to help your team understand the rules, compare verification methods and prepare for compliance.

Our knowledge hub brings together guides, briefings and explainers written for compliance, product and engineering teams.

Online Safety Act guide

Understand what the Online Safety Act means for online services, age assurance and digital verification.

Visit our knowledge hub →

Three-step process

Three steps. Seconds, not minutes.

OneID matches each customer's journey to the appropriate verification method based on who they are, what device they are using, and what your compliance requirement demands.

01

Match

The customer is presented with the verification route that best fits the business requirement and the customer's context.

02

Verify

OneID verifies the customer against the relevant source, method or signal. The customer gives consent and completes the check through a familiar journey.

03

Outcome

A clear, audit-ready result is returned to the business, with the evidence trail needed to support compliance.

How OneID supports the new regulations

Multiple verification methods. One integration. Audit-ready outcomes.

New regulations mean businesses need to choose age and identity verification methods that fit the customer, the use case and the level of evidence required.

A single method may create unnecessary friction, exclude legitimate users or fail to provide the right level of assurance. OneID makes it easier to match the right verification route to each journey, helping businesses support compliance without adding unnecessary complexity.

Methods include bank-verified identity, document authentication, mobile operator age checks, facial age estimation, Government digital wallet credentials, mobile identity, consented data, digital wallet credentials and International eID.

3 seconds
Bank-verified identity
< 12 seconds
Reusable ID
37
Authoritative data sources
Zero
Personal data shared where not required

Configurable KYC match counts allow businesses to verify identity across multiple independent data sources, not just credit reference agency checks. Every verification produces a clear, auditable outcome with an evidence trail.

OneID does not force customers into a single route. At the customer's choice, verification can use secure open banking, mobile operator data, government-issued credentials, digital wallets, reusable identity and consented data for the point of need.

Get in touch → Read our Online Safety Act guide

Get in touch

To find out how OneID® age and identity verification solutions can work for you, please fill in the form and one of our digital identity experts will get in touch within one business day.

Whether you need age assurance for Online Safety Act compliance, bank-verified identity checks for onboarding, or evidence-ready verification for AML obligations, we'll help you choose the right approach for your business.

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Frequently asked questions

What are the UK age verification requirements?

UK businesses may need to introduce age assurance or age verification where their online services are likely to be accessed by children, or where users need to meet a specific age threshold. The exact requirement depends on the type of service, the risk level, the audience and the relevant regulatory obligations.

Does the Online Safety Act require age verification?

The Online Safety Act requires regulated services to assess risk and take appropriate steps to protect children. In some cases, this may include highly effective age assurance or age verification.

What is highly effective age assurance?

Highly effective age assurance refers to methods that can determine or estimate a user's age with a high level of confidence, depending on the use case, level of risk and regulatory expectations.

What is the difference between age assurance and age verification?

Age assurance is the broader category of methods used to understand or confirm a user's age. Age verification is usually a stronger method that verifies whether a user meets a specific age threshold, such as being over 18.

What age verification methods are available?

Age verification methods can include bank-verified identity, reusable digital ID, document checks, mobile network checks, facial age estimation, government wallet credentials and consented data.

How does OneID support compliance?

OneID helps businesses verify age and identity through certified digital verification methods that are designed to support regulated customer journeys. With multiple verification routes, clear outcomes and an audit-ready evidence trail, OneID makes it easier to choose the right level of assurance for each use case without adding unnecessary friction.