Document-free Verification

Looking for a document verification service? Go document-free with OneID

OneID helps businesses verify customers in seconds using bank-verified data — without asking them to upload passports, driving licences, utility bills or selfies.

Give your customers a faster, safer way to prove who they are through the bank app or online banking service they already use.

Book a demo → See how it works
ID Verification hero image

Trusted across identity, age verification, and digital signing

A document-free alternative to traditional document verification

Traditional document verification services often rely on customers uploading identity documents, taking live selfies, or waiting for manual review. That creates friction, slows onboarding and gives genuine customers more reasons to abandon the journey.

OneID® removes the need for document uploads by verifying customer identity with trusted, bank-verified data. Customers simply consent, authenticate through their bank, and share the verified information your business needs.

Fast, secure and 100% digital — helping you verify customers without making documents the default.

  • ✓ No document uploads or live selfies
  • ✓ No new app or OneID® account
  • ✓ Bank-verified identity data
  • ✓ Consent-led customer journey
  • ✓ Verified in seconds
  • ✓ Supports onboarding and compliance
  • ✓ Fraud checks available with ID Assure
  • ✓ Built to reduce customer drop-off

Choose the right level of verification

OneID has developed a range of identity verification products that provide real-time information about your customers, depending on the level of assurance and data your business needs.

ID Live

Verify a customer is present and in control

ID Live confirms the customer is interacting with the journey by asking them to authenticate through their bank.

Use ID Live when you need a real-time, consent-led customer authentication step.

ID Check

Check customer identity with bank-verified data

ID Check confirms key identity information such as the customer's full name using data verified by their bank.

Use ID Check when you need a fast, low-friction way to check that a customer is genuine.

ID Proof

Prove identity with additional customer data

ID Proof can confirm subject identifier, full name, contact details and date of birth, helping your business build a stronger view of customer identity.

Use ID Proof when your onboarding journey requires more complete identity information.

ID Assure

Add fraud checks and stronger identity assurance

ID Assure includes identity data plus additional checks against activity history and identity fraud attributes. This helps provide evidence that your customer has not previously been associated with fraud, or that their identity has not been compromised.

Use ID Assure for higher-assurance onboarding, fraud prevention and regulated customer journeys.

How it works

OneID facilitates the capture of the required customer details and authenticates the customer in real time.

01

Customer gives consent

The customer agrees to share their personal information with OneID and is directed to their bank.

02

Customer logs into their bank

The customer authenticates using their online banking service or mobile banking app.

03

Bank confirms identity

The customer's bank confirms their identity and sends the relevant identity details through OneID with the customer's consent.

04

Your business receives verified data

Your system receives the identity information needed for onboarding, compliance or customer decisioning.

Only the data subject can agree to the data share, because they are the only person who can log in to their bank account. Bank data, including identity details, is secured by the bank using some of the strongest security available.

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Why switch from document-based identity checks?

OneID document-free identity verification

  • ✓Customers authenticate using their bank
  • ✓Verified identity data is shared with consent
  • ✓No document uploads
  • ✓No live selfies
  • ✓No new app or OneID account needed
  • ✓Identity can be confirmed in seconds
  • ✓Clear data for onboarding, compliance and fraud prevention

Traditional document verification services

  • ✕Customers may need to upload passports or driving licences
  • ✕Manual review can slow onboarding
  • ✕Documents may be unavailable, expired or unclear
  • ✕Higher friction can reduce conversion
  • ✕Customers may overshare personal information
  • ✕Fraudsters may exploit weak or outdated checks
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What our customers say

“ NatWest
NatWest logo

“OneID® offers a fantastic identity verification solution that has the potential to transform how we verify individuals across financial services, government and beyond.”

Claire Melling, Head of Bank of APIs at NatWest Group

“ Adobe
Adobe logo

“OneID® is an exciting new entrant in the UK identity verification market, one that promises to radically simplify the way businesses verify the identity of their customers.”

John Jolliffe, Senior Manager for Strategic Development, Adobe

“ Sumsub
Sumsub logo

“OneID® delivers a seamless, bank-verified identity check that aligns perfectly with our mission to make verification simple, secure and accessible for everyone.”

Andrew Sever, Co-founder and CEO of Sumsub

Built for businesses that need to verify customers without document friction

OneID document-free identity verification can be applied across industries to meet different requirements in the same secure way.

Financial services

Meet your compliance, counter-fraud and onboarding needs with one supplier.

Home buying

Protect your business and meet your compliance needs with one supplier.

Insurance

Tackle insurance fraud with the fastest, safest identity and counter-fraud check available on the market.

Payments

Bolster your payments process with ID verification that uses the most advanced counter-fraud measures.

Legal & Accounting

Meet your compliance and customer screening needs with confidence.

Recruitment

Confirm with absolute certainty the identity of candidates, in seconds.

eSigning

Let your customers know who they are dealing with by verifying signer identity.

Home letting

Offer essential identity checks for your home-letting business, just seconds to verify.

Book a demo

Fill in the form to book a no-strings-attached free demo and see how OneID can help your business move beyond traditional document verification services with fast, secure, document-free identity checks.

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Frequently asked questions

What is a document verification service?

A document verification service checks whether customer documents, such as passports, driving licences or proof of address documents, are valid and belong to the person presenting them.

Many businesses use document verification for onboarding, compliance, fraud prevention and customer due diligence. However, document-based checks can create friction when customers need to upload files, take selfies or wait for manual review.

Does OneID offer document verification?

OneID offers a document-free alternative to traditional document verification. Instead of asking customers to upload identity documents, OneID verifies customer identity using bank-verified data shared with the customer’s consent.

This helps businesses confirm who they are dealing with while reducing the friction often associated with document verification services.

How does OneID verify identity without documents?

OneID asks the customer to consent to share their information, then directs them to their bank. The customer authenticates using online or mobile banking, and their bank confirms their identity through OneID.

Your business receives the verified data needed to support onboarding, compliance or customer decisioning.

Why choose document-free verification?

Document-free verification can reduce customer friction, speed up onboarding and lower the risk of customers abandoning the journey. It also avoids common problems with document-based checks, such as unclear images, expired documents, missing proof of address or manual review delays.

Can OneID help reduce fraud?

Yes. OneID helps businesses separate genuine customers from fraudsters, bots and other disruptors. ID Assure can also provide checks against activity history and identity fraud attributes.

Is document-free verification suitable for regulated journeys?

Yes. OneID supports onboarding, compliance, fraud prevention and customer decisioning through certified digital verification methods. The right product depends on the level of assurance and data your business needs.