Simple steps you can take to meet consumer expectations in 2021

This webinar, moderated by Chuka Umunna with NatWest, Starling Bank and OneID®, shared new market research that highlights some of the challenges businesses and retailers face and the simple steps you can take to meet heightened consumer expectations, including:

Meeting consumer expectations in 2021 - Key takeaways

 

  • Marketplace transformation. Today’s marketplace is mobile. From high-street to handset – how can your business adapt and succeed where so many have failed?
  • Consumer frustration. A smooth and simple online consumer journey is essential but increasing frustration and consumer abandonment rates mean many brands are losing business - how can digital identity help remove this friction?
  • Fraud threats. The bad guys are adapting too and will be targeting your business - what can you do to keep fraudsters at bay?

To find out about how OneID can help you revolutionise your customer journey.

 

Get in touch!

Recent posts

Fintech KYC: onboard more without weaker checks

Fintech KYC decides the first ninety seconds of onboarding. Someone downloads the app, enters their deta...

What is age verification, and how does it work?

Age verification is the process of confirming that a person is old enough to access a product, service o...

The UK digital driving licence: what it is, when it arrives, and how it will be used

The UK digital driving licence is a version of your driving licence held on your phone rather than on a ...

UK government ID: the digital ID scheme and the wallet

UK government digital ID refers to the government’s own tools for proving who you are online. In the UK,...