Scrive and OneID® partner to streamline the UK’s auto-buying and leasing process.

European e-signing leader Scrive has partnered with OneID®, the UK’s only bank-verified digital identity provider, to help automotive businesses in the UK eliminate fraud, reduce agreement processing time and provide a seamless customer experience.

The automotive industry’s last-mile losses

The UK automotive industry is booming. The industry’s growth also comes amidst changing consumer behaviour, as more customers switch to newer buying models, like subscription services.

In fact, the way people are looking to buy their next car is also changing. More than 50% of the customers would consider buying their next car online, and 86% would think of taking a hybrid approach. When customers walk into a dealership or begin a buying journey online, they expect an experience that’s seamless, secure, and satisfying right through to the final click or signature.  

Yet, the ‘last mile’ of automotive transactions continues to be a friction point.

The key challenges faced by automotive businesses in completing a transaction are:

1. Customer onboarding delays
2. Inefficient identity and payment verification processes
3. Friction in the agreement signing process
4. A growing risk of fraud, especially in online or remote scenarios

These aren’t just operational bottlenecks; they’re brand risks. They lead to abandoned purchases, frustrated customers, and in worst-case scenarios, financial and reputational damage.

Bringing Scandinavian seamlessness to the UK automotive sector

Having pioneered the use of eSign and digital identity in Nordics, a market where bank-verified identity is the standard, Scrive is now helping UK businesses replicate this successful model and is already helping major automotive finance businesses with financing agreements in the UK.

Scrive’s platform is widely used across Europe to simplify agreements while embedding high-trust identity verification as part of the workflow. In recent years, Scrive has been bringing this same trusted, digital model to UK dealerships, with an average of 120,000 to 150,000 signed documents per month in the UK. By partnering with OneID®, Scrive takes an important step towards creating seamless, trusted, and secure processes and protecting everyone involved.

Verified identity, stronger contracts, reduced fraud with OneID®

The Scrive-OneID® partnership gives automotive businesses the ability to:

• Instantly verify a buyer or lessee’s identity using bank-verified data
• Sign agreements digitally and securely with a verified identity embedded
• Eliminate the risk of payment fraud, false identities, and impersonation
• Strengthen legal evidence of who actually collected or leased the vehicle

How OneID® and Scrive could have prevented £6.5 million worth of fraud

The Times recently reported that criminals used fake identities and payment details to steal luxury cars worth £6.5 million from dealerships and financing companies. These fraudsters used forged driving licences and account information to obtain high-value vehicles. The incident underscores the increasing sophistication of identity fraud and the importance of robust, real-time identity verification.

The Scrive and OneID® solution automatically populates the real identity and verified bank account details of the person present, ensuring that only the legitimate individual, with matching identity and account credentials, can complete the transaction. The process is completed in seconds, is entirely digital, and requires no app downloads or document uploads, making it both fraud-proof and friction-free.

If you’d like to learn how Scrive and OneID® could streamline and secure your transactions, drop a note to: 
Keith Mabbitt at keith@oneid.uk or Arash Sundin Alidoost at arash.alidoost@scrive.com

About Scrive   

Scrive is a leading European provider of electronic signature and identification solutions, serving over 12,000 customers globally across industries. With its legal, technical and industry-specific expertise and experience, Scrive quickly became a recognised and trusted partner due to its dedicated teams of experts, superior customer experience and high security standards. Scrive is headquartered in Stockholm and is backed by Vitruvian Partners.

Learn more at scrive.com/uk 

About OneID®

OneID® is the only UK Identity Service that uses bank-verified data to create absolute certainty between a business and its customers in a fast, simple, secure and truly digital way.

Along with bank-verified data, we also offer businesses the flexibility to choose from trusted data sources, like mobile network operators, government identity documents, and our own digital identity wallet—depending on the business and compliance needs they have to meet.

OneID®’s real-time verification solutions balance digital ease with the strongest counter-fraud measures. It seamlessly blends into the digital habits of today’s customers, enabling businesses to verify 98% of UK adults with minimal friction and maximum confidence.

In addition to identity verification, OneID® simplifies age verification, Direct Debit setup and customer and employee onboarding. By streamlining these processes, OneID® partners with businesses to implement key regulations like the Online Safety Act, reduce operational costs, improve customer engagement, and drive growth.

OneID® is certified under the UK government's Digital Identity and Attributes Trust Framework (DIATF), FCA-regulated, and a B Corp business committed to making the digital world safer. Headquartered in the UK, we’ve brought together experts in Digital Identity, Payments, Banking, Technology, and Government to help businesses build trust and security at scale.