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Simple steps you can take to meet consumer expectations in 2021

Andra-Bianca Muntean

This webinar, moderated by Chuka Umunna with NatWest, Starling Bank and OneID®, shared new market research that highlights some of the challenges businesses and retailers face and the simple steps you can take to meet heightened consumer expectations, including:

Meeting consumer expectations in 2021 - Key takeaways

 

  • Marketplace transformation. Today’s marketplace is mobile. From high-street to handset – how can your business adapt and succeed where so many have failed?
  • Consumer frustration. A smooth and simple online consumer journey is essential but increasing frustration and consumer abandonment rates mean many brands are losing business - how can digital identity help remove this friction?
  • Fraud threats. The bad guys are adapting too and will be targeting your business - what can you do to keep fraudsters at bay?

To find out about how OneID can help you revolutionise your customer journey.

 

Get in touch!

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