A meaningful share of the people trying to open an account with you are real, eligible customers who fai...
What is the KYC 2+2 rule? “2+2” is the industry convention for electronic identity verification under UK...
The policy direction on the under-16 social media ban is now settled. What remains open is the question ...
Adult-content sites and apps with UK users have needed real age checks at the door since 25 July 2025. F...
A customer signs up to a new account at nine in the evening. They want to move money or open a wallet. B...
For the person on the sign-up screen, the politics of the under-16 plans are invisible. What they meet i...
For a parent, the proposal is easy to picture. The account a fourteen-year-old might open on a Saturday ...
An electronic signature proves a document was signed. On its own, it does not prove who signed it. A fre...
A customer reaches the part of your checkout that asks them to prove who they are. Today that usually me...
Every employer in the UK has to confirm that a new hire is allowed to work here. For most businesses tha...
Most customers who abandon a regulated sign-up never tell you why. They open the page, reach the point w...
